ServiceNow Launches ESG Solution to Help Companies Plan, Manage and Report Sustainability Strategies
Announces KPMG as lead launch partner
Digital workflow company ServiceNow announced today the launch of a new ESG solution, designed to enable companies to plan, activate, manage and report on ESG strategies and initiatives. Powered by the company’s enterprise-scale workflow automation Now Platform, the new solution aims to help companies manage the multiple aspects of their sustainability programs using a single data model and single architecture, in order tocluding more effectively deliver ESG impact, transparency, and value.
According to ServiceNow, the new ESG solution serves as an “operational control tower,” in order to provide companies with visibility across the multiple aspects of their ESG programs and initiatives.
Gina Mastantuono, ServiceNow Chief Financial Officer, said:
“ESG is a top issue for the C-suite today. Leaders need better ways to plan, manage, govern, and report on their companies’ investments toward a more sustainable, equitable, and ethical world. With the power of the Now Platform, ServiceNow is well-suited as the strategic ESG platform partner for business, ultimately helping leaders gain operational control over their growing number of ESG initiatives to drive positive, lasting change globally.”
ServiceNow also announced an expanded alliance with KPMG, with the global professional services firm serving as the lead launch partner for the new ESG solution, and the companies working together to activate ESG for their joint customers and building new ESG workflows on the Now Platform. KPMG stated that its firms will focus on two technology solutions powered by ServiceNow, including a solution to help organizations address supply chain transparency and a solution to bring together ESG projects, data, and governance to help clients manage their ESG commitments and compliance.
Rob Fisher, KPMG Impact and ESG National Leader in the US and member of the KPMG Impact Global Steering Group, said:
“To adapt and respond to the ever-changing global marketplace, and the evolving expectations of consumers, regulators, and investors, it is imperative that companies increase their trust profiles with their stakeholder ecosystem. This is why KPMG firms are increasingly focused on helping clients to innovate and grow responsibly. Our continued collaboration with ServiceNow is now more important than ever as we combine skills in ESG, risk, technology and consulting to create the right digital tools and solutions to help clients prepare to meet these expectations.”
Key component of the new solution include ServiceNow ESG Management and Reporting, including documentation of material topics, goal and KPI setting, performance tracking, data collection and validation, and disclosure aligned with major ESG frameworks; ServiceNow Project and Portfolio Management, which helps companies build and maintain an ESG roadmap, encompassing strategy, planning, budgeting and tracking of costs, resources, and results, and; ServiceNow Integrated Risk Management, including core governance capabilities, advanced risk assessments, continuous monitoring, AI, audits, privacy, automation, integrating ESG considerations and data into enterprise-wide risk and compliance management.
Additionally, ServiceNow said that it will create specialized ESG workflows through integrations with sustainability-focused independent software vendors and solutions providers, and reporting standards bodies, including the Value Reporting Foundation and GRI.
Mirjam Groten, Chief Business Development Officer at GRI, said:
“We welcome that ServiceNow is currently in the process for GRI software and tools certification. They will soon be authorized to use GRI Standards content in their new ESG solution to help businesses, governments and other organizations understand and communicate their sustainability impacts on the economy, the environment and society.”